Overview
Effective Workplace Communication isn’t just about getting your message across, it’s about making sure it lands. Whether you're leading a team, collaborating with colleagues, or navigating tough conversations, how you communicate can make or break your impact. This course helps you sharpen the skills that matter most: choosing the right words, reading the room, listening actively, and responding with clarity and purpose.
If you’ve ever walked away from a conversation feeling misunderstood or unsure if your message got through, this course is for you. You'll walk away with practical tools to improve everyday interactions, strengthen workplace relationships, and build a more connected, aligned team culture. Ready to communicate like a leader? Let’s get started.
In this course, you will:
- Consider how personality preferences impact communication
- Explore how non-verbal communication impacts our messaging
- Learn strategies for speaking in a way that is clear, unambiguous, and easily understood
- Determine the best way(s) to deliver messages
- Learn strategies for listening to hear and understand
- Understand the importance of accountability in communication
- Learn how to give effective feedback (and what to avoid)
How It Works
Course Length
90 days
Effort
15-20 hours of study
Delivery
Online
Instruction
Self-paced
Cost
$600
- People Managers and Team Leaders looking to strengthen their emotional intelligence and build stronger, more cohesive teams.
- Project Managers who must navigate cross-functional relationships and lead through influence rather than authority.
- HR and Talent Development Professionals responsible for fostering leadership growth and positive organizational culture.
- Aspiring or New Leaders preparing to take on greater responsibility and wanting to lead with authenticity and purpose.
- Healthcare and Service Industry Professionals who regularly manage high-stress environments and need strong emotional regulation and interpersonal skills.
Ilana Zinyk
Ilana Zinyk is a leadership development consultant based in Edmonton.
Connection and authenticity are at the forefront of Ilana’s work. She draws knowledge from a decade of formal leadership experience, her Master of Arts Degree (2013) in Leadership, and her ongoing role as a coach, mentor, and facilitator for leaders in both the private and public sectors. Ilana works with multiple post-secondary institutions in Alberta as a contracted subject matter expert on leadership, has spoken in front of international audiences, and finds fulfillment in sharing her expertise and passion with others. Ilana’s relational style and easy-going approach set her apart as a consultant who consistently puts people first.
Course FAQs
Is this an instructor-led course?
This course is designed to be self-paced with all materials you need for successful completion contained within the learning platform. The course has been designed by subject matter experts and includes interviews with leading experts, aligned to the course outcomes. The course is an immersive experience that includes a mix of content including video introductions and video content, impactful readings, learning checks, and interactive elements – all which can be completed at your own pace.
How much time will I need to spend?
A The course is structured to be completed at your own pace within 15-20 hours. You will have access to the course for 90 days.
Do I have to be online at a certain time of day?
No, you do not have to be online at a specific time. You complete the coursework at the times and places that fits your schedule. Each course is designed for working professionals who are balancing their work, family and community commitments.
When do I start?
You can start the course as soon as you register! You will automatically be directed to the interactive learning environment.
How long will I have access to the course?
You will have 30 days from the time of registration to complete the course. It is recommended to complete the course in two weeks.
What is the refund policy?
No refunds will be issued for courses. Refunds may be considered under exceptional circumstances on a case-by-case basis. Please contact powered@athabascau.ca for more information.
Are there tests or quizzes involved?
There will be activities, assignments, and short quizzes within the course to ensure you understand the content. All quizzes are designed to be accessible and easy to complete by engaging in the course content. Within each module, you will have the answers to each evaluation.
What are the computer requirements for this course?
If you can access the Internet, you can access the course environment. The course environment is compatible with laptops, PCs, tablets and smart phones.
Does this course have prerequisites?
This course does not have a required prerequisite.
Who do I contact if I need help?
You can contact powered@athabascau.ca for assistance with any questions you may have. We are here to help!